Education - Parlance

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Education embraces technology

The education landscape is changing dramatically as technology has a pervasive influence across the entire community. From the bursar's office to the science lab to the library -- access to and use of technology is vital. Yet, easy personalized communication is what connects the campus environment.

Parlance allows educational institutions to create easy voice connections between students, faculty and staff. Our managed voice service also helps educational institutions:

Provide 24/7 professional self service access to supplement operators.
Provide heighten security since extensions are hidden.
Extend life of existing voice networks with new functionality.
Provide specialized access for departments or programs.
Assimilate new students or visiting faculty quickly into the community.

Finally, you can create a more personalized environment where everyone uses your name.

SUNY Brockport needed a simple, inexpensive way to consolidate resources and improve their voice services. Parlance’s NameConnector® services were installed quickly and the number of calls to the switchboards was greatly reduced while improving service levels.

Wesleyan University is committed to providing top-notch service for all its campus. When increasing internal call volume to their switchboard jeopardized that commitment, the operations staff swung into action. Parlance’s managed voice service was up and running in one day and now handles both internal and public callers.