ConnectorVi®

Parlance also offers ConnectorVi® services which use our proven voice service applications to help organizations get access to select operational information. This service addresses the critical “last mile” of the supply chain and operations process.  Information that was once locked up in systems or only accessible through computers or service representatives is now accessible by voice.

Locate Service People
Service people can be located using the Locator service and the right skill set can be applied to a problem.  Service coverage can be adjusted based on time or location and calls can be routed to the appropriate global resource.

Extend Your Supply Chain
Location or billing data from supply chains can be made available to customers or field representatives through our DataConnector® service. Customers can find the status of their scheduled delivery or current balance on an account just by calling a number and saying their name and a password.

Locate Stores
Retailers use the voice locator service to help prospects locate and connect to stores by saying the name of their city, zip code or county.  Customers are easily connected to the desired location or given directions.