Internal NameConnector®

Parlance’s Internal NameConnector allows callers within an organization to reach co-workers by simply dialing one number and saying the name of the person or department. This eliminates the need for confusing IVR's (interactive voice response systems), dependence on Operators, or searching through outdated company directories.

Natural Feel
Natural prompts such as a person’s name, a location, or a department are all that is needed to get connected. We use a natural voice for clarity and to make the service seem personal and accessible. We use alternate names, like nicknames, to help insure your Callers are connected reliably and we constantly monitor usage to tune and re-tune your service to its highest levels.

Organizational Control
Your organization determines which destinations to include in the name registries.  Additionally, some registries may be accessed through passwords that are provided to select groups or individuals.  For example, security might have a special set of destinations that they access in an emergency or executives might build a personalized directory that includes their key business contacts. The options to simplify your communications are endless.

Easy Access
Providing Callers with one number access to all staff members, at any time from any phone, eliminates caller frustration and improves efficiency throughout your organization. Since communication is the lifeblood of any enterprise, you will see measurable changes in productivity and user satisfaction.  All this is possible with little effort on your part.