Comprehensive Planning

Our service begins before installation with a comprehensive preparation and planning process. Together we build a voice communications vision, a technical project plan and a user introduction program to insure that we are successful in meeting your goals.

Communications Vision
Our communications vision identifies your short and long term voice network needs and lays out the structure and flow for your voice communications. We identify the source and destination of calls and draft the appropriate call flows.

Technical Planning
Our technical plan helps architect the solution and identifies required registry content. We analyze name characteristics; work out tie-breakers and design voice prompts. We work with you to provision for space, lines and network connections and assist in configuring your switch to interface to the service.

Service Introduction
Our introduction process helps layout programs to win the hearts and minds of your constituents and make the installation a success. Parlance helps with all aspects of the service introduction. This is generally a real morale booster since our service makes your life and your users' simpler.