Performance Guaranteed

We guarantee our service and pride ourselves on very high connection rates.

Monitor Performance
We ensure callers are connected quickly and accurately by using managed service processes to monitor the NameConnector® machine and phone lines on a 24/7 basis for connection accuracy. Our support staff is alerted to entries in the names registry that need special attention and pronunciations that need tuning.  We continually make adjustments to improve system performance.  We service your account proactively and often correct and report on issues before you become aware of them.

Secure Reporting
We provide secure on-line NameConnector® status reports which supply detailed analysis pertaining to system performance including: call volume, distribution, capacity, connection rates, phone line utilization and more.