Simplify with Managed Services
Parlance managed services simplify the maintenance and use of voice networks. By simply speaking a name, department or destination a caller is connected to any destination on the network. This works whether you are in the office, on the road or at home. We also simplify network administration by taking full responsibility for the service and connection from the very first day.
Improved caller experience
Our managed voice services help your organization provide a better caller experience, makes voice communications easier and enhances security. By using our voice interface, your people are easily accessible from any phone, anywhere and anytime.
Manage technical change
Our service allows transitions between technologies to be done easily and improves your ability to manage change. Since our application buffers your voice network, you can change switches, add VOIP, move locations without impacting your end users. Parlance’s voice service applications can be configured in a variety of ways to help improve your organization's voice communications using your existing voice network resources.
Our flagship service, the NameConnector®, is used to help organizations, like yours, improve productivity and service levels. Customers use our managed voice services to:
- Connect employees or customers to people, departments, services quickly and simply.
- Locate the status or location of trucks, stores and data with simple voice commands.
- Route callers to the appropriate call center, location or representative by stating the name of their service, company or location.
- Control telecommunication costs by utilizing existing assets and routing calls through lower cost channels.
Make your life just a little simpler.
Call us 888-700-6263 and say " Service"